编辑“Gallery2:FAQ”（章节）

== I can't login anymore, what can I do now? ==
=== "Your login information is incorrect. Please try again." ===
If you see this error message, either the username or the password that you've entered is incorrect.
* If you don't remember your password, please use follow the "forgot password" link on the login page.
* If you forgot your username please contact the admin such that the admin can look up your username in the database.
=== "Logins to this account are temporarily disabled due to multiple failed login attempts."... ===
Does it say your user account is "disabled"? (since G2.2)
* Use the "Forgot Password" link on the login page to reactivate your account.
* If the server's email system isn't working, please contact an administrator. Admins can use "login.txt" instead and fix email or reset the user account. See {{exampleurl|/lib/support/index.php}} -> "Reset User Password" (since Gallery 2.3) which points to {{exampleurl|<nowiki>/main.php?g2_view=core.UserAdmin&g2_subView=core.UserRecoverPasswordAdmin</nowiki>}}

=== "You must enter the letters appearing in the picture." ===
If you see this error message, then you either ignored the [[Gallery:Gallery2:Modules:captcha|CAPTCHA]] image or you CAPTCHA is enabled but no image is shown.
* Please enter the letters and numbers from the CAPTCHA image into the input field below and try to login again.
* If no CAPTCHA image (= image with letters) is shown, then CAPTCHA isn't working correctly and you need to [[Gallery:#How_can_I_deactivate_a_module_when_I_am_unable_to_login.3F|deactivate it manually]].
=== "Incorrect letters." ===
This error message is shown if you didn't interpret the [[Gallery:Gallery2:Modules:captcha|CAPTCHA]] image correctly.
* Please enter the letters and numbers from the CAPTCHA image into the input field below and try to login again.
=== Other Login Issues ===
* If you've upgraded from a version older than beta 4, please read the README.html. By clearing the cookie cache of your browser, it should be fixed.
* If you just have changed the cookie path / domain settings in the site admin options, first delete the GALLERYSID cookie in your browser. If that doesn't fix it, or if you can login again but it shows the GALLERYSID parameter in all URLs even if you browse around in G2, you most probably entered wrong values for the cookie path/domain. If you can't login anymore, deactivate cookies in your browser and login in G2. Go to site admin and fix the cookie path/domain values.
* If you're using a version older than Gallery 2.0 RC-1 and G2 is running on a IIS webserver older than IIS-6, upgrade to G2 to Gallery 2.0 RC-1 or later. We had to fix an IIS-5 bug with a workaround in Gallery because MS was unable to fix it in the webserver.