编辑“Gallery2:FAQ”（章节）

==What information is required when I ask for help in the forums?==
When you create a new topic in the support forum, please include the following information:
* G2/system information: Copy'n'paste your G2 system information from "Site Admin -> Maintenance -> System information" (you have to click "run now" to get the system information).
* Please add a link to your website / G2 installation in the forum topic.
* A '''phpinfo link''' is also very often needed. To create a phpinfo page on your server, do the following:
 1. On your desktop, create a new text file
 2. Open the text file and copy'n'paste the following:
  <?php phpinfo(); ?>
 3. Save the text file and rename it to phpinfo.php (or any other file with the extension .php)
 4. Upload the file to your gallery2 directory on the server
* Make sure your file integrity is intact (see [[Gallery:Gallery2:FAQ#How_can_I_make_sure_that_my_installation_files_are_all_intact.3F|instructions]])
* A description of the problem (and the steps to reproduce if it may be a bug)
* The relevant error message and debug output. 
* For problems in the installer the debug output should be displayed.. post the error message at the top and look for the error near the bottom of the debug output.
* For errors while using G2 you'll need to turn on buffered debug output in config.php and then look near the bottom of the output for your error message. If you're unsure where the error message is you may post a link to the entire debug output, but please don't post the entire thing. 
Getting the error message from debug output is particularly important for ERROR_STORAGE_FAILURE errors, as this is the only way to get the detailed error message from the database. 
* You can activate G2's debug mode in config.php (instructions are in config.php, you have to change the $gallery->setDebug(false); line). 
The more information you provide, the more likely we can help you and the faster the issue can be resolved.